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Customer Service

Returns and Exchanges

When purchasing from Tropical Beach Fashions, your home is your dressing room. All products purchased online can be returned or exchanged with the exception of our thong, g-string and tonga bottoms and sale items.

To exchange an item, enclose the original invoice with your packaged item and please document the reason for the exchange. All sanitary shields and tags must still be intact on the item.

To maintain our everyday low prices, a $5.95 US fee will be charged to your credit card to cover handling and postage.

If a defective item is received, we will immediately and gladly replace it with not additional shipping charges. Nor returns will be accepted from any reason later than 30 calendar days from the date of order.

We are not responsible for lost packages that are returned or packages that are dropped off and not signed for.

Health regulations clearly state that clothing that is worn, damaged, laundered or soiled cannot be taken back and will be returned immediately. If such an item is received, you will be charged a $30 and the item will be returned to you.

Any customer that has excessive returns will be removed from our m ailing list and no further orders will be accepted.

Any illegal activities are reported to your local police department immediately for prosecution.

Orders received after 12 PM PST will be processed the following business day. If you have any questions about your order, you may call (800) 448-5362 and ask for the Order Desk.

Shipping

All orders are shipped complete and will arrive within the shipping time below.

All orders are processed by 12pm Pacific Standard Time.

United States:
 

Regular:

(8-10 Business Days): Up to 6 items $ 9.95, 7 + items $ 11.95

Priority

(4-7 Business Days): Up to 6 items $ 14.90, 7 + items $ 23.90

Express

(3-4 Business Days, no P.O. boxes): Up to 6 items $ 23.00, 7 + items $ 39.00

FedEx 2-Day

(2-3 Business Days, no P.O. boxes): Up to 6 items $ 34.00, 7 + items $ 49.00

Overnight Priority

(1-2 Business Day, no P.O. boxes): Up to 6 items $ 42.00, 7 + items $ 69.00
Puerto Rico (USA) (7-20 business days): Up to 6 items $ 9.95, 7 + items $15.95

 

Other:


Canada

 (7-20 business days): Up to 6 items $ 9.95, 7 + items $18.95


Canada Priority

(5-10 business days): Up to 6 items $ 39.00, 7 + items $59.00


International Mail

(7-20 business days): Up to 6 items $ 20.00, 7 + items $40.00


Priority Mail International

 (5-10 business days): Up to 6 items $ 59.00, 7 + items $79.00

(additional fees may be charged in customs).